Privacy Policy

Welcome to TopRealtors.ae (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit or use our website https://toprealtors.ae.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. About Us

TopRealtors.ae is an online directory platform for real estate brokers and agents in the United Arab Emirates (UAE). Our goal is to connect users with verified real estate professionals and property-related services.

Contact Email: info@toprealtors.ae

2. Information We Collect

a) Personal Information (Provided Voluntarily)

You may provide personal information when you:

• Submit an inquiry
• Contact a broker
• Register as a broker or agency
• Fill out forms on the website

This information may include:

• Full name
• Email address
• Phone number
• Company name
• Property-related requirements
• Any other information you choose to submit

b) Broker / Agency Information

If you are listed on TopRealtors.ae, we may collect:

• Business name
• RERA registration details (if provided)
• Contact information
• Profile descriptions, images, and services offered

c) Automatically Collected Information

When you visit our site, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of visits
• Referring URLs

This data is collected using cookies and analytics tools.

3. How We Use Your Information

• Operate and manage the website
• Connect users with real estate brokers
• Display broker listings and profiles
• Respond to inquiries and support requests
• Improve website performance and user experience
• Send important service-related communications
• Prevent fraud, misuse, or unauthorized access

We do not sell or rent personal data to third parties.

4. Legal Basis for Processing (UAE Compliance)

We process personal data in accordance with:

• UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection
• Applicable free zone data protection regulations (where relevant)

Processing is based on:

• User consent
• Contractual necessity
• Legitimate business interests
• Legal obligations

5. Cookies and Tracking Technologies

TopRealtors.ae uses cookies to analyze website traffic, understand user behavior, and improve website functionality. You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.

6. Sharing of Information

We may share information only in the following cases:

• With brokers or agencies when you submit an inquiry
• With service providers who help operate the website (hosting, analytics)
• When required by UAE law or legal authorities
• To protect our rights, users, or platform security

All third parties are required to maintain confidentiality and data security.

7. Data Storage and Security

We implement appropriate technical and organizational security measures to protect personal data from unauthorized access, disclosure, alteration, loss, or misuse. However, no internet-based platform can be 100% secure.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purpose it was collected for or as required by law. Broker listings may remain active until removed or updated upon request.

9. Your Rights (Data Subject Rights)

You have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal obligations)
• Withdraw consent at any time
• Object to certain data processing activities

To exercise your rights, email us at info@toprealtors.ae.

10. Third-Party Links

Our website may contain links to third-party websites (such as broker websites). We are not responsible for the privacy practices or content of those websites.

11. Children’s Privacy

TopRealtors.ae is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

12. International Data Transfers

If data is transferred outside the UAE, we ensure that adequate data protection safeguards are in place and transfers comply with applicable data protection laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage users to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

📧 Email: info@toprealtors.ae
🌐 Website: https://toprealtors.ae